Gold Star Mortgage Launches Specialized Telephone Access and Response Team (START) Initiative
Specialized Telephone Access and Response Team (START) launched to facilitate Gold Star's branch growth initiative on a national level.

ANN ARBOR, MI, May 29, 2011 /24-7PressRelease/ -- Ann Arbor, Michigan - In a progressive move in response to the latest mortgage industry trends, Gold Star Mortgage is pleased to announce the launch of its Specialized Telephone Access and Response Team (START). The START program is designed to facilitate Gold Star's branch growth initiative on a national level.

"In most corporate cultures, just having an employee understand that their performance can impact others is a worthy goal," said Laura Soderberg, Gold Star's Chief Compliance Officer.

"Our employees not only understand how an office synergy is vital to our overall success, but they also constantly learn how and why their performance, work ethic and personal contributions impact their coworkers and their company. Employees constantly and willingly move between departments to meet demands," she added.

START will serve as the point of contact for new Gold Star branches so they can grow their own business network. Built on a core model of customer service and dedicated professionals that are committed to expediting the loan process from all angles, START will be a crucial piece of Gold Star's continued growth.

Gold Star CEO Daniel Milstein agreed with Soderberg. "This is part of Gold Star's basic culture and built into our foundation. While there are always growing pains, as a company, we are entrenched in the day-to-day demands of our industry. We gain victories in every closing, every new accreditation and license, and every accolade. Everyone at Gold Star earns these victories, every single day. To have our employees recognize this is an invaluable and incredibly rare characteristic," he remarked. "Everyone understands how their actions impact our success."

Press Release Contact Information:

David Robinson
Gold Star Mortgage Financial
Media Relations
3879 Packard Rd.
Ann Arbor, MI
United States 48108
Voice: 619-697-1459
Fax: 734-330-2501
Website: Visit Our Website